Topic 2 Group conflict

Group conflict refers to the struggle in/between group 

Intra group conflict is linked to the interactions between groups, departments, sections, units and so on.

Inter group conflict is related to the conflict among some or all the members of the same group (it usually affects the group’s performance, values, attitudes or interests)

ADVICE for solving GROUP conflicts…

Avoid trigger or provocative words

Use humor

Remain balanced

Try to empathize with the others

Measure stress situations

Be ready to forgive and forget

Seek compromise and avoid provocation