Topic 1 Recognize what and when to use them
Avoiding: to evade an issue.
When to use it >>> when there is no chance of getting what you want.
Accommodating: to satisfy someone else needs rather than yours.
When to use it >>> When it doesn’t matter which position is satisfied (yours or others’)
Competing to satisfy your needs and ignore others’
When to use it >>> When quick and decisive action is needed.
Compromising everybody’s needs are satisfied
When to use it >>> When two opponents with equal power perception of a sell out are strongly committed to mutually exclusive goals.
Collaborating the needs of the people involved in the conflict are all taken into consideration.
When to use it >>> When there you need to merge insights from people of different perspectives on a problem
Conflict management styles features
COMPROMISING IS BEST
At the heart of the different styles, compromising is the most efficient
High relationship orientation
Mutual problem solving
It accommodates everyone by finding a common need to be satisfied
