Topic 1 Individual conflict

Individual conflict refers to an interpersonal incompatibility or differing perceptions (e.g. difference of opinions and/or an unmatched relationships)

Intra individual conflict – is a psychological dilemma, an internal conflict related to personal goal (e.g. ethical or emotional questions à decision-making issue)

Inter individual conflict – is related to the competition between individuals for achieving a position, promotion or resources (mutual disagreement)

ADVICE for solving INDIVIDUAL conflicts…

Accept suggestions and remarks from the others

  Play (Be creative) with personal challenges

Be aware about your self-esteem

Be aware of your emotions and feelings. Listen your personal needs

Communicate through eye contact and gestures

Use a low tone, don’t raise your voice. Be patient and calm

Formulate “I-statements”. You have the key for the solution!