Topic 1 Formulating the correct message

Formulating the correct message is vital in a communication process as it increases the probability of our interlocutors understanding it. Some of the important points to include are:

  • Accuracy in formulating information, expectations and emotions
  • Clear main points of the message 
  • Logical flow of information
  • Style matched to the recipient
  • Grammatical correctness
  • Monitoring the degree of understanding