Topic 1 Formulating the correct message

Formulating the correct message is vital in a communication process as it increases the probability of our interlocutors understanding it. Some of the important points to include are:

• Accuracy in formulating information, expectations and emotions​
• Clear main points of the message ​
• Logical flow of information​
• Style matched to the recipient​
• Grammatical correctness​
• Monitoring the degree of understanding