Conflict Resolution
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Pre – Test 3
1 Quiz
Pre-test Activities 3
Unit 1 Understanding the conflict and its levels
4 Topics
Intro
Topic 1 Individual conflict
Topic 2 Group conflict
Topic 3 Organizational conflict
Unit 2 Conflict management styles
2 Topics
Topic 1 Recognize what and when to use them
Topic 2 Conflict styles and their representative animals
Unit 3 Resolving conflict
3 Topics
Topic 1 The conflict resolution process
Topic 2 Conflict resolutions skills
Topic 3 Real life example
Activities
3 Quizzes
M3: Activity 1
M3: Activity 2
M3: Activity 3
Further readings
References
Copyright and Disclaimer
Post test Activities 3
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Unit 2 Conflict management styles
Conflict Resolution
Unit 2 Conflict management styles
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Topic 1 Recognize what and when to use them
Topic 2 Conflict styles and their representative animals
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