Допълнителна литература

Техники за решаване на конфликти (IT)

• https://www.ionos.it/startupguide/produttivita/gestione-dei-conflitti/
• http://pratika.net/wp/risorse/alcune-tecniche-di-risoluzione-dei-conflitti/

Мироизграждане (EN)

• https://www.peaceinsight.org/reports/whatworks/

Умения (EN)

• https://www.helpguide.org/articles/relationships-communication/conflict-resolution-skills.htm

Съвети за разрешаване на конфликти (EN)

• https://www.psychologytoday.com/us/blog/close-encounters/201704/10-tips-solving-relationship-conflicts

Ролята на комуникацията при управлението на конфликти

• https://www.managementstudyguide.com/role-of-communication-in-conflict-management.htm
• https://www.talentedladiesclub.com/articles/how-to-change-your-body-language-to-improve-your-conflict-resolution-skills/